FAQ

BIKEIOWA exists to help promote Iowa and it's world-class bicycle-friendly communities, trails and events and to educate cyclists and non-cyclists alike on what Iowa has to offer for cycling.

We launched in March of 2001.

We offer WAY more than just selling t-shirts!

We've been an Iowa cycling resource since 2001 and host the largest cycling event calendar in the Midwest.

We host various events from cyclocross and mountain bike races to Ride of Silence to 100 mile cruiser rides.

Find out more on our About Us page.

We usually ship within 1-3 business days

We ship USPS Priority for larger purchases anmd tracking ability.

If stickers or patches, we'll ship in an envelop via USPS regular mail.

Please contact us for all returns.

If it is a manufacture defect or if we sent the wrong item, we'll cover shipping, else the customer covers shipping.

The item must be unworn and must have the original tags and bags.

No returns on pre-orders or custom orders unless due to a manufacture defect or our mistake.

Sorry, we are a very small shop.

Please contact us for all exchanges.

We are a very small shop and usually have a very limited inventory and might not have your requested size in stock.

If it is a manufacture defect or if we sent the wrong item, we'll cover shipping, else the customer covers shipping.

The item must be unworn and must have the original tags and bags.

No exchanges on pre-orders or custom orders unless due to a manufacture defect or our mistake.

We like to create products in small batches. This way you know there are not thousands of the same design out there.

But, that also means when we run out of a design, a color or style, we are truly out and generally we don't re-make a design.

We usually come out with new designs and products twice a year.

• In January - right before the Iowa Bike Expo
• In June - right before RAGBRAI

This is not set in stone and we'll make a new design any time if we come up with something special